![]() Microsoft Outlook 2000 and earlier can be set up to only accept files of a certain size. Microsoft Outlook 2000 is set up to accept certain sized files ![]() Close Microsoft Outlook and then re-open Outlook to see if the attachment issue is resolved.Click the GO button next to Manage and then uncheck all the Add-ins.Disable all add-ins by following these steps. Microsoft Outlook add-ins can cause problems with attachments. How do I disable my antivirus program in Windows?.(After checking if that was the problem, don't forget to re-enable it!) If you have an antivirus protection program installed on your computer, and are having problems opening or viewing attachments, try temporarily disabling your antivirus software. Re-open Microsoft Outlook and sign back into your local or Microsoft account.Click Yes to sign out and then close Microsoft Outlook.Click File, Office Account, and then Sign Out.Close all Microsoft Word, Microsoft Excel, or Microsoft Outlook open windows.Follow these steps to log out and log back into your account. ![]() Often, these problems can be resolved by logging out, then logging back into Outlook. If there are problems with how Outlook authenticating you account, it can cause problems without sending attachments.
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